The products and services of the organisation
- Viva La Gong is a festival that is held every year in Wollongong, this year at MacCabe Park. the capital city of the Illawarra. It had peformers, artists, It made a effect on the talent of people from all different performances.
Your tasks/roles and responsibilities
- When I was working as a volunteer at Viva La Gong I task was Event Survey Assistant, Information Tent Assistant, helping people with enquiries about the festival this included what time does this specific event start. I was working under pressure at times when it came to handing the event surveys out to the people. I was assisting the children's workshops , putting the signs of Information Tent near the information Tent section. I found there was work do to. I had to meet initiatives. My responsibility was to look after the information tent section as there had to be someone there to mind and there to help assist the public. I meet all different people while dooing my work experience there, I met one lady who came from overseas.
Characteristics of the organisation
- This organisation holds events as part of Wollongong City Council. They organised this annual event. Cutural Services co-ordinator is Lisa Nolan she is the one who tells everyone helping out where to put everything.
- Wollongong City Council had spent moneyon this event.
- Roles and responsibilities of other workers in the organisation
- The role of the volunteers coordinator was to give direction to the other volunteers there. Lisa Nolan is the co-ordinator.
- Skills and knowledge you developed
- I developed good interpesonal skills, good customer service skills, good knowledge of Viva La Gong festival
- Relevant legal and ethical requirements
- There was a concern with OH&S
- Education and training requirements of workers in the organisation
- The volunteers co-ordinator Paola Rodriquez undertook a TAFE course in Communication and Media previous year.
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